Fortunica Privacy Policy
Last updated: April 16, 2026
At Fortunica, we are committed to protecting your privacy and complying with Australian privacy legislation, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
Information We Collect
We collect personal information necessary to provide our online gaming services and comply with Australian gambling regulations. This includes your full name, date of birth, contact details, government-issued identification, financial information including payment methods and transaction history, gaming activity data such as betting patterns and session duration, and technical information including IP address and device details. We collect this information through registration forms, account verification processes, payment processing, and automated collection during your use of our platform. All information is collected by lawful and fair means for purposes directly related to our gaming services.
How We Use Your Information
We use your personal information to create and manage your account, verify your identity and age in compliance with the Interactive Gambling Act 2001, process deposits and withdrawals, and provide personalized gaming experiences. Your data is also used to ensure platform security, prevent fraudulent activities, comply with anti-money laundering obligations and responsible gambling requirements, and meet regulatory reporting obligations with Australian gambling authorities. We may also use your information to provide customer support, send promotional communications where you have consented, and resolve disputes. All data processing is conducted exclusively for legitimate business purposes aligned with Australian gambling regulations.
Information Sharing
We do not sell your personal information to third parties for commercial purposes. We may disclose your information to trusted service providers including payment processors, identity verification services, and technical infrastructure providers, all bound by strict confidentiality agreements and Australian privacy standards. We are required to disclose information to regulatory authorities, law enforcement agencies, and gambling regulators when legally required or authorized under Australian law.
Data Security
Fortunica implements comprehensive security measures to protect your personal information from unauthorized access, disclosure, and misuse. We use encryption technology, secure servers, and industry-standard security protocols to safeguard your data. We maintain strict access controls and regularly review our security practices to ensure compliance with Australian privacy standards. Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes, typically for seven years following account closure as required by anti-money laundering regulations.
Your Rights
Under Australian privacy legislation, you have the right to access your personal information and receive details about how it is processed. You may request correction of inaccurate or incomplete information, restrict processing for specific purposes, and withdraw consent for non-essential data processing. You have the right to lodge a complaint if you believe your privacy has been breached, and we will provide information about data sharing arrangements and third-party recipients. We are committed to facilitating the exercise of these rights through accessible procedures and responsive customer support.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your gaming experience, remember your preferences, and analyze platform usage patterns. These technologies collect technical data including IP address, browser type, and device information to improve our services and ensure security. You can manage cookie preferences through your browser settings, though some cookies are essential for platform functionality.
Contact Us
If you have questions about this Privacy Policy or concerns about how we handle your personal information, please contact us at [email protected]. We will respond to your inquiry within a reasonable timeframe in accordance with Australian privacy obligations.